HP LaserJet Pro 500 color MFP M570 - You are using a generic print driver when using a USB connection

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You are using a generic print driver when using a USB connection

If you connected the USB cable before you installed the software, you might be using a generic print driver

instead of the driver for this product.

1.

Delete the generic print driver.

2.

Reinstall the software from the product CD. Do not connect the USB cable until the software installation

program prompts you.

3.

If multiple printers are installed, make sure that you have selected the correct printer in the Format For

drop-down menu in the Print dialog box.

226 Chapter 9 Solve problems

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