HP LaserJet Pro 500 color MFP M570 - The control panel displays a Ready message with no attempt to send the fax

background image

The control panel displays a Ready message with no attempt to send the fax

Check the fax activity log for errors.

206 Chapter 9 Solve problems

ENWW

background image

a.

Touch the

Fax

button, and then touch the

Fax Menu

button.

b.

Open the

Fax Reports

menu.

c.

Open the

Fax Activity Log

menu.

d.

Select the

Print Log Now

option.

If a phone is connected to the product, make sure that the phone is hung up.

Disconnect all other lines between the fax and the product.

Connect the product directly into the wall telephone jack and resend the fax.