HP LaserJet Pro 500 color MFP M570 - Faxes can be received, but not sent

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Faxes can be received, but not sent

Send fax and nothing happens.

1.

Check for a dial tone on the phone line by using the

Start Fax

button.

2.

Turn the product off then on.

3.

Use the control panel or the HP Fax Setup Wizard to configure the fax time, date, and fax header

information.

a.

From the Home screen on the product control panel, touch the Setup button.

b.

Open the

Fax Setup

menu.

c.

Open the

Basic Setup

menu.

d.

Open the

Fax Header

menu.

e.

Enter the correct settings.

4.

Verify that any extension phones on the line are hung up.

5.

If using a DSL service, make sure that the phone line connection to the product includes a high-pass

filter.