The No fax detected. message displays
NOTE:
This error does not always refer to a missed fax. If a voice call is made to a fax number by mistake
and the caller hangs up, the No fax detected. message displays on the control panel.
●
Ask the sender to resend the fax.
●
Make sure that the telephone cord from the product is connected to the wall telephone jack.
●
Try a different phone cord.
●
Connect the product phone cord to a jack for another phone line.
ENWW
Solve fax problems 211
●
Make sure the telephone line and phone wall jack are active by connecting a telephone and checking for
a dial tone.
●
Make sure that the telephone cord is connected to the “line” port on the product.
●
Check the phone line by running a fax test from the control panel.
●
If the error persists, contact HP. See
www.hp.com/support/lj500colorMFPM570
or the support flyer that
came in the product box.