HP LaserJet Pro 500 color MFP M570 - Fax quality is poor

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Fax quality is poor

Fax is blurry or light.

Increase fax resolution when sending faxes. Resolution does not affect received faxes.

a.

Open the

Setup Menu

menu.

b.

Open the

Fax Setup

menu.

c.

Open the

Advanced Setup

menu.

d.

Open the

Fax Resolution

menu.

e.

Select the correct setting.

NOTE:

Increasing resolution slows transmission speed.

Turn on the

Error Correction

setting from the control panel.

a.

Open the

Setup Menu

menu.

b.

Open the

Service

menu.

c.

Open the

Fax Service

menu.

d.

Open the

Error Correction

menu.

e.

Select the

On

setting.

Check the toner cartridges and replace if necessary.

Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax.