Clean the pickup rollers and separation pad in the document feeder
If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds,
clean the document-feeder rollers and separation pad.
1.
Open the document-feeder cover.
2.
Use a moist, lint-free cloth to wipe both pickup rollers and the
separation pad to remove dirt.
CAUTION:
Do not use abrasives, acetone, benzene,
ammonia, ethyl alcohol, or carbon tetrachloride on any part
of the product; these can damage the product. Do not place
liquids directly on the glass or platen. They might seep and
damage the product.
3.
Close the document-feeder cover.