Check the paper settings
1.
From the Home screen on the product control panel, touch the
Copy
button.
2.
Touch the
Settings
button, and then scroll to and touch the
Paper
button.
3.
From the list of paper sizes, touch the name of the paper size that is in Tray 1.
4.
From the list of paper types, touch the name of the paper type that is in Tray 1.
5.
Touch the
Black
or
Color
button to start copying.