HP LaserJet Pro 500 color MFP M570 - HP anticounterfeit Web site

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HP anticounterfeit Web site

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when you install an HP toner cartridge and the control-panel message

says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the


Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

The supplies status page indicates that a non-HP supply is installed.

You are experiencing a high number of problems with the toner cartridge.

The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).


Chapter 3 Parts, supplies, and accessories