HP LaserJet Pro 500 color MFP M570 - Index

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Index

A

accessories

ordering 30

AirPrint 85

answer mode, setting 126

answering machines, connecting

fax settings 127

anticounterfeit supplies 32

applications

downloading 146

Apps menu 146

archival-quality printing 79

autoreduction settings, fax 129

B

billing codes, fax

using 125

bins, output

locating 4

blocking faxes 127

booklets

creating (Windows) 69

printing (Mac) 74

busy signals, redialing options 123

C

cable, USB

part number 36

canceling

faxes 132

print job (Mac) 77

print job (Windows) 75

capacity

Tray 1 18

Tray 2 23

Tray 3 26

cartridges

non-HP 31, 38

order numbers 38

recycling 38

replacing 39

storage 38

supplies status page 11

checklist

fax troubleshooting 200

for solving problems 160

wireless connectivity 220

cleaning

glass 187, 191, 194

paper path 181

collating copies 94

color

Edge Control 82

match 82

Neutral Grays 82

printed vs. monitor 82

color alignment, calibrating 181

color options

changing, Windows 184

HP EasyColor (Windows) 80

setting (Mac) 81

color or black and white

copying 98

color theme

changing, Windows 81, 184

color usage log 11

configuration page 11

contrast settings

copy 100

fax 124

control panel

buttons and lights 8

help 10, 164

Home screen 9

locating 4

menu map, printing 11

Reports menu 11

copying

adjusting image quality 101

collation 94

color or black and white 98

contrast, adjusting 100

draft mode 102

enlarging 97

light/dark settings 100

multiple copies 91

multiple-page originals 92

paper size and type 103

quality, adjusting 99

reducing 97

restore default settings 89

set new default settings 88

single copies 90

two-sided documents 95, 96

counterfeit supplies 32

cover pages

printing on different paper

(Windows) 65

covers, locating 4

custom-size copies 97

customer self-repair

part numbers 35

D

darkness, contrast settings

copy 100

fax 124

default copy settings

changing 88

restoring to factory settings 89

default gateway, setting 147

defaults, restoring 163

delaying fax sending 138

deleting faxes from memory 133

dial tone detection settings 122

ENWW

Index 231

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dialing

from a telephone 138

pauses, inserting 122

prefixes, inserting 122

redialing automatically,

settings 123

tone or pulse settings 123

distinctive-ring settings 128

document feeder 95

copying two-sided documents

95

jams 168

paper-feeding problems 165

dots per inch (dpi)

fax 124

double-sided copying 95, 96

double-sided printing

Mac 73

Windows 57

dpi (dots per inch)

fax 124

draft mode, copying 102

drivers

changing paper sizes 75

changing settings (Mac) 50

changing settings (Windows) 48

paper types 16

presets (Mac) 72

selecting 185

settings (Mac) 72

universal 46

usage page 11

DSL

faxing 133

duplex 95

duplex printing

Mac 72, 73

duplex printing (double-sided)

settings (Windows) 56

Windows 57

duplex settings, changing 149

duplexing

manually (Mac) 73

manually (Windows) 57

E

EconoMode setting 154, 184

economy settings 154

Edge Control 82

electronic faxes

sending 137

Embedded Web Server 162

changing network settings 147

changing password 156

changing product name 147

opening 147, 156

enlarging documents

copying 97

error messages, fax 204, 209

error report, fax

printing 203

error-correction setting, fax 203

errors

software 223

extension phones

receiving faxes from 114

sending faxes from 138

F

factory-set defaults, restoring 163

fax

answer mode 126

autoreduction 129

billing codes 125

blocking 127

canceling 132

confirming number 138

contrast setting 124

delaying sending 138

deleting from memory 133

detect-dial-tone settings 122

dial prefixes 122

dialing, tone or pulse 123

error report, printing 203

error-correction 203

extension phone receiving 114

forwarding 126

pauses, inserting 122

polling 130

printing 140

printing private faxes 142

private receive 130

receiving when you hear fax

tones 142

redial settings 123

reports, printing all 202

reprinting faxes 129

reprinting from memory 141

resolution 124

ring patterns 128

rings-to-answer 127

security, private receive 130

sending from a telephone 138

sending from software 137

solve general problems 214

solving problems 162

speed dials 136

stamp-received 130

unable to receive 209

unable to send 204

using DSL, PBX, or ISDN 133

using VoIP 134

V.34 setting 203

volume settings 129

fax date, setup

use control panel 116

use HP Fax Setup Wizard 116

fax header, setup

use control panel 116

use HP Fax Setup Wizard 116

fax time, setup

use control panel 116

use HP Fax Setup Wizard 116

fax troubleshooting

checklist 200

faxing

from a computer (Mac) 137

from a computer (Windows) 137

first page

printing on different paper

(Windows) 65

Fit to Page setting, fax 129

fonts

lists, printing 11

forwarding faxes 126

fraud Web site 32

fuser

jams 174

G

gateway, setting default 147

glass, cleaning 187, 191, 194

group-dial entries

creating 120

deleting 121

editing 120

H

help, control panel 10, 164

232 Index

ENWW

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Home screen, control panel 9

HP Device Toolbox, using 150

HP Easy Color

disabling 80

using 80

HP Embedded Web Server 162

changing network settings 147

changing password 156

changing product name 147

opening 147, 156

HP ePrint, using 84

HP fraud Web site 32

HP Reconfiguration Utility

network installation 144

HP Scan software (Mac) 107

HP Scan software (Windows) 106

HP Universal Print Driver 46

HP Utility 152

HP Utility for Mac

Bonjour 152

features 152

HP Utility, Mac 152

HP Web Jetadmin 153

HP Web Services

applications 146

enabling 146

HP Web Services, enabling 84

I

identification cards

copying 93

interface ports

locating 5, 6

IPv4 address 147

ISDN

faxing 133

J

jams

causes of 166

document feeder, clearing 168

fuser 174

locations 167

lower right door 179

output bin 170

right door 174

tracking number of 11

Tray 1 171

Tray 2 173

Tray 3 178, 179

Jetadmin, HP Web 153

L

labels

printing (Windows) 62

landscape orientation

changing (Mac) 73

selecting, Windows 61

last page

printing on different paper

(Windows) 65

lightness

copy contrast 100

fax contrast 124

link speed settings 149

loading

toner cartridges 37

Tray 1 20

Tray 2 24

Tray 3 27

lock

product 156

logs, fax

error 203

printing all 202

lower right door

jams 179

M

Mac

driver settings 50, 72

problems, troubleshooting 225

scanning from TWAIN-compliant

software 112

Macintosh

HP Utility 152

maintenance kits

part numbers 35

managing network 147

manual duplex

Mac 73

Windows 57

media

supported sizes 14

memory

deleting faxes 133

included 2

reprinting faxes 141

menus, control panel

map, printing 11

Microsoft Word, faxing from 137

multiple copies 91

multiple pages per sheet

printing (Mac) 73

printing (Windows) 59

multiple-page originals

copying 92

N

network

password, changing 156

password, setting 156

product name, changing 147

settings, changing 147

settings, viewing 147

networks

configuration page 11

default gateway 147

HP Web Jetadmin 153

installing the product 144

IPv4 address 147

models supporting 2

settings report 11

subnet mask 147

Neutral Grays 82

non-HP supplies 31, 38

number of copies, changing 91

O

on/off button, locating 4

online help, control panel 10, 164

ordering

supplies and accessories 30

orientation

changing (Mac) 73

selecting, Windows 61

Tray 3 26

output bin

jams 170

locating 4

outside lines

dial prefixes 122

pauses, inserting 122

P

page count 11

page orientation

changing (Mac) 73

ENWW

Index 233

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page sizes

scaling documents to fit (Mac)

74

scaling documents to fit

(Windows) 68

pages per minute 2

pages per sheet

selecting (Mac) 73

selecting (Windows) 59

paper

covers, using different paper 65

fax autoreduction settings 129

first and last pages, using

different paper 65

jams 166

ordering 30

selecting 183

supported sizes 14

supported types 16

paper jams. See jams

paper pickup problems

solving 165

paper size

changing 75

paper sizes

copy settings 103

selecting (Mac) 77

selecting custom sizes (Mac) 77

selecting custom sizes

(Windows) 76

paper type

selecting (Windows) 62

paper types

copy settings 103

selecting (Mac) 73

paper, covers

printing (Mac) 74

part numbers

customer self-repair 35

maintenance kits 35

supplies 35

pauses, inserting 122

PBX

faxing 133

PCL drivers

universal 46

PCL font list 11

phone book, fax

adding entries 136

deleting all entries 117

phones

receiving faxes from 114, 142

phones, downstream

sending faxes from 138

polling faxes 130

portrait orientation

changing (Mac) 73

selecting, Windows 61

ports

locating 6

power connection

locating 5, 6

power switch, locating 4

power-down delay

setting 154

prefixes, dial 122

presets (Mac) 72

print drivers

selecting 185

supported 46

print drivers (Mac)

changing settings 50

settings 72

print drivers (Windows)

changing settings 48

print job

canceling (Mac) 77

canceling (Windows) 75

print on both sides

Mac 72, 73

manually, Windows 57

Windows 57

print quality

improving 180

print quality page

interpreting 182

printing 182

printing

from USB flash drives 86

product reports 11

settings (Mac) 72

printing on both sides

settings (Windows) 56

private receive 130

problem-solving

no response 198

slow response 198

protocol settings, fax 203

PS font list 11

pulse-dialing 123

R

receiving faxes

answer mode, setting 126

autoreduction settings 129

blocking 127

error report, printing 203

from extension phone 114

polling 130

reprinting 141

reprinting faxes 129

ring patterns, settings 128

rings-to-answer settings 127

stamp-received setting 130

when you hear fax tones 142

recycling supplies 38

redialing

automatically, settings 123

reducing documents

copying 97

replacing printing cartridges 39

reports

color usage log 11

configuration report 11

Demo Page 11

diagnostics page 11

menu structure 11

network summary 11

PCL font list 11

PCL6 font list 11

print quality page 11

PS font list 11

service page 11

supplies status 11

usage page 11

Reports menu 11

reports, fax

error 203

printing all 202

reprinting faxes 129, 141

resize documents

copying 97

Mac 74

Windows 68

resolution

fax 124

restoring factory-set defaults 163

right door

jams 174

ring patterns 128

234 Index

ENWW

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ring tones

distinctive 128

rings-to-answer setting 127

S

scale documents

Mac 74

Windows 68

scaling documents

copying 97

scanner

glass cleaning 187, 191, 194

scanning

from HP Scan software (Mac)

107

from HP Scan software

(Windows) 106

to email, setup 109

to network folder, setup 109

TWAIN-compliant software 112

WIA-compliant software 112

sending faxes

billing codes 125

canceling 132

confirmation 138

delaying 138

error report, printing 203

forwarding 126

from downstream telephone

138

from software 137

service page 11

settings

driver presets (Mac) 72

drivers 48

drivers (Mac) 50

factory-set defaults, restoring

163

network report 11

setup

scan to email and network

folder 109

shortcuts (Windows)

creating 54

using 52

size, copy

reducing or enlarging 97

sizes, media

Fit to Page setting, faxing 129

sleep delay

disabling 154

enabling 154

small documents

copying 93

software

HP Utility 152

problems 223

scanning from TWAIN or WIA

112

sending faxes 137

uninstalling for Mac 228

uninstalling for Windows 227

solve

fax problems 204

solve problems

fax 214

solving

walk-up USB printing problems

199

special paper

printing (Windows) 62

special paper for covers

printing (Mac) 74

speed dials

programming 136

speed-dial entries

creating 118

deleting 119

editing 118

status

Home screen, control panel 9

HP Utility, Mac 152

supplies, printing report 11

storing

toner cartridges 38

subnet mask 147

supplies

counterfeit 32

low threshold settings 33

non-HP 31, 38

ordering 30

part numbers 35

recycling 38

replacing toner cartridges 39

status, viewing with HP Utility for

Mac 152

using when low 33

supplies status page 11

supported media 14

T

TCP/IP

manually configuring IPv4

parameters 147

telephones

receiving faxes from 114, 142

telephones, downstream

sending faxes from 138

tone-dialing 123

toner cartridge

checking for damage 182

low threshold settings 33

using when low 33

toner cartridges

loading 37

non-HP 31, 38

order numbers 38

recycling 38

replacing 39

storage 38

supplies status page 11

toner collection unit

replacing 42

transparencies

printing (Windows) 62

trapping 82

Tray 1

capacity 18

jams 171

loading 20

orientation 18

Tray 2

capacity 23

jams 173

loading 24

orientation 23

Tray 3

capacity 26

jams 178, 179

loading 27

orientation 26

trays

included 2

locating 4

troubleshooting

checklist 160

fax error-correction setting 203

faxes 200

jams 166

Mac problems 225

ENWW

Index 235

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network problems 218

paper feed problems 165

receive fax 209

send fax 204

USB connection 217

walk-up USB printing problems

199

Windows problems 223

wired network 218

wireless network 220

TWAIN-compliant software, scanning

from 112

two-sided copying 95, 96

two-sided printing

settings (Windows) 56

U

unblocking fax numbers 127

uninstalling Mac software 228

uninstalling Windows software 227

universal print driver 46

usage page 11

USB connection

troubleshooting 217

USB flash drives

printing from 86

V

V.34 setting 203

VoIP

faxing 134

volume, adjusting 129

W

walk-up USB printing 86

watermarks

printing (Mac) 78

printing (Windows) 76

Web Services

applications 146

enabling 146

Web sites

fraud reports 32

HP Web Jetadmin, downloading

153

universal print driver 46

WIA-compliant software, scanning

from 112

Windows

driver settings 48

faxing from 137

scanning from TWAIN or WIA

software 112

universal print driver 46

Windows print drivers

supported 46

wireless network

troubleshooting 220

wireless network interference 222

wireless printing

solving problems 160

Word, faxing from 137

236 Index

ENWW

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*CZ271-91119*

*CZ271-91119*

CZ271-91119

© 2014 Hewlett-Packard Development Company, L.P.

www.hp.com