HP LaserJet Pro 500 color MFP M570
HP LaserJet Pro 500 color MFP M570 -
Copy on both sides (duplex)
Product introduction
Paper trays
Parts, supplies, and accessories
Print
Copy
Scan
Fax
Manage and maintain
Solve problems
Index
HP LaserJet Pro 500 color MFP M570
>
Copy
>
Copy on both sides (duplex)
HP LaserJet Pro 500 color MFP M570 -
Copy on both sides (duplex)
Copy on both sides (duplex)
HP LaserJet Pro 500 color MFP M570 > Copy on both sides (duplex)
Product introduction
Product comparison
Product views
Product front view
Product back view
Interface ports
Serial number and model number location
Control panel
Control-panel layout
Control-panel Home screen
Control-panel help system
Print product reports
Paper trays
Supported paper sizes
Supported paper types
Tray 1
Tray capacity and paper orientation
Load Tray 1
Print envelopes
Tray 2
Tray capacity and paper orientation
Load Tray 2
Optional Tray 3
Tray capacity and paper orientation
Load Tray 3
Parts, supplies, and accessories
Order parts, accessories, and supplies
HP policy on non-HP supplies
HP anticounterfeit Web site
Print when a toner cartridge is at estimated end of life
Enable or disable the At Very Low settings
Customer self-repair parts
Accessories
Toner cartridges
Toner-cartridge view
Toner-cartridge information
Recycle toner cartridges
Toner-cartridge storage
HP policy on non-HP toner cartridges
Replace the toner cartridges
Toner collection unit
Replace the toner collection unit
Print
Supported print drivers (Windows)
HP Universal Print Driver (UPD)
UPD installation modes
Change print-job settings (Windows)
Priority for changing print-job settings
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Change print-job settings (Mac OS X)
Priority for changing print-job settings
Change the settings for all print jobs until the software program is closed
Change the default settings for all print jobs
Change the product configuration settings
Print tasks (Windows)
Use a printing shortcut (Windows)
Create printing shortcuts (Windows)
Automatically print on both sides (Windows)
Manually print on both sides (Windows)
Print multiple pages per sheet (Windows)
Select the page orientation (Windows)
Select the paper type (Windows)
Print the first or last page on different paper (Windows)
Scale a document to fit page size (Windows)
Create a booklet (Windows)
Print tasks (Mac OS X)
Use a printing preset (Mac OS X)
Create a printing preset (Mac OS X)
Automatically print on both sides (Mac OS X)
Manually print on both sides (Mac OS X)
Print multiple pages per sheet (Mac OS X)
Select the page orientation (Mac OS X)
Select the paper type (Mac OS X)
Print a cover page (Mac OS X)
Scale a document to fit page size (Mac OS X)
Create a booklet (Mac OS X)
Additional print tasks (Windows)
Cancel a print job (Windows)
Select the paper size (Windows)
Select a custom paper size (Windows)
Print watermarks (Windows)
Additional print tasks (Mac OS X)
Cancel a print job (Mac OS X)
Select the paper size (Mac OS X)
Select a custom paper size (Mac OS X)
Print watermarks (Mac OS X)
Create archival-quality prints
Color printing
Use the HP EasyColor option
Change the color options (Windows)
Change the color theme for a print job (Windows)
Change the color options (Mac OS X)
Manual color options
Match colors
Use HP ePrint
Use AirPrint
Use walk-up USB printing
Copy
Set new default copy settings
Restore copy default settings
Make a single copy
Make multiple copies
Copy a multiple-page original
Copy identification cards
Collate a copy job
Copy on both sides (duplex)
Copy on both sides automatically
Copy on both sides manually
Reduce or enlarge a copy
Make color or black and white copies
Optimize copy quality
Adjust the lightness or darkness for copies
Adjust the copy image
Copy in draft mode
Set the paper size and type for copying on special paper
Scan
Scan by using the HP Scan software (Windows)
Scan by using the HP Scan software (Mac OS X)
Scan to a USB flash drive
Set up scan to network folder and scan to email features
Scan to a network folder
Scan to email
Scan by using other software
Scan from a TWAIN-compliant program (Windows)
Scan from a WIA-compliant program (Windows)
Fax
Connect fax to a telephone line
Set up fax with a telephone answering machine
Set up fax with an extension phone
Setup for stand-alone fax
Configure the fax time, date, and header
Use the control panel
Use the HP Fax Setup Wizard
Use special characters in fax headers
Use the phone book
Use the control panel to create and edit the fax phone book
Delete phone book entries
Create and edit speed-dial entries
Delete speed-dial entries
Create and edit group-dial entries
Delete group-dial entries
Configure send fax settings
Set special dialing symbols and options
Set a dialing prefix
Set the dial tone detection
Tone dial or pulse dial
Set autoredial and the time between redials
Set light/dark and resolution
Set the default light/dark (contrast) setting
Set resolution settings
Set billing codes
Configure receive fax settings
Set fax forwarding
Set the answer mode
Block or unblock fax numbers
Set the number of rings-to-answer
Set distinctive ring
Use autoreduction for incoming faxes
Set fax reprint settings
Set the fax sounds volume
Set the alarm volume, phone-line volume, and ring volume
Set stamp-received faxes
Set the private receive feature
Set fax polling
Use fax
Supported fax programs
Cancel a fax
Cancel the current fax
Cancel a pending fax job
Delete faxes from memory
Use fax on a DSL, PBX, or ISDN system
DSL
PBX
ISDN
Use fax on a VoIP service
Fax memory contents are retained when there is a loss of power
Security issues when connecting internal networks to public phone lines
Fax from the flatbed scanner
Fax from the document feeder
Use speed dials and group-dial entries
Send a fax from the software (Windows)
Send a fax by dialing from a telephone connected to the fax line
Send a fax with confirmation
Schedule a fax to be sent later
Send a fax combining an electronic and paper document
Use access codes, credit cards, or calling cards
Send faxes internationally
Print a fax
Reprint a fax
Automatically print on both sides of received faxes
Receive faxes when fax tones are audible on the phone line
Print a stored fax when the private receive feature is on
Manage and maintain
Use the HP Reconfiguration Utility to change the product connection (Windows)
Set up HP Wireless Direct Printing
Use HP Web Services applications
Configure IP network settings
Printer sharing disclaimer
View or change network settings
Manually configure IPv4 TCP/IP parameters from the control panel
Rename the product on a network
Link speed and duplex settings
HP Device Toolbox (Windows)
HP Utility for Mac OS X
Open HP Utility
HP Utility features
Use HP Web Jetadmin software
Economy settings
Print with EconoMode
Set the Sleep Delay
Set the Auto Power Down delay
Product security features
Lock the product
Set or change the product password
Upgrade the firmware
Manually upgrade the firmware
Set the product to automatically upgrade the firmware
Solve problems
Solve problems checklist
Step 1: Make sure that the product is set up correctly
Step 2: Check the cabling or wireless connection
Step 3: Check the control panel for error messages
Step 4: Check the paper
Step 5: Check the software
Step 6: Test print functionality
Step 7: Test copy functionality
Step 8: Test the fax functionality
Step 9: Check the toner cartridge
Step 10: Try sending a print job from a computer
Step 11: Verify that the product is on the network
Restore the factory-set defaults
Control panel help system
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
The product picks up multiple sheets of paper
The document feeder jams, skews, or picks up multiple sheets of paper
Prevent paper jams from the paper trays
Clear jams
Jam locations
Clear jams in the document feeder
Clear jams in the output bin area
Clear jams in Tray 1
Clear jams in Tray 2
Clear jams in the right door
Clear jams in optional Tray 3
Clear jams in the lower right door (Tray 3)
Improve print quality
Print from a different software program
Set the paper-type setting for the print job
Check the paper-type setting (Windows)
Check the paper-type setting (Mac OS X)
Check the toner-cartridge status
Calibrate the product to align the colors
Print a cleaning page
Perform additional print quality troubleshooting
Print the print quality page
Interpret the print quality page
Inspect the toner cartridge for damage
Check the paper and printing environment
Use paper that meets HP specifications
Check the product environment
Check the EconoMode settings
Adjust color settings (Windows)
Try a different print driver
Improve copy quality
Check the scanner glass for dirt and smudges
Check the paper settings
Check the image adjustment settings
Optimize for text or pictures
Edge-to-edge copying
Clean the pickup rollers and separation pad in the document feeder
Improve scan quality
Check the scanner glass for dirt and smudges
Clean the pickup rollers and separation pad in the document feeder
Improve fax quality
Check the scanner glass for dirt and smudges
Check the send-fax resolution setting
Check the error correction setting
Send to a different fax machine
Clean the pickup rollers and separation pad in the document feeder
Check the fit-to-page setting
Check the sender's fax machine
The product does not print or it prints slowly
The product does not print
The product prints slowly
Solve walk-up USB printing problems
The USB Flash Drive menu does not open when you insert the USB flash drive
The file does not print from the USB flash drive
The file that you want to print is not listed in the USB Flash Drive menu
Solve fax problems
Checklist for solving fax problems
Perform a fax diagnostic test
Fax trace report
Fax error report printing
Print all fax reports
Print individual fax reports
Set the fax error report
Set the fax-error-correction mode
Change the fax speed
Solve problems sending faxes
An error message displays on the control panel
The Communication error message appears
No dial tone
The Fax is busy message appears
The No fax answer message appears
Document feeder paper jam
The Fax storage is full message appears
Scanner error
The control panel displays a Ready message with no attempt to send the fax
The control panel displays the message "Storing page 1" and does not progress beyond that message
Faxes can be received, but not sent
Product is password protected
Unable to use fax functions from the control panel
Unable to use speed dials
Unable to use group dials
Receive a recorded error message from the phone company when trying to send a fax
Unable to send a fax when a phone is connected to the product
Solve problems receiving faxes
The fax does not respond
The fax has a dedicated phone line
An answering machine is connected to the product
The Answer Mode setting is set to the Manual setting
Voice mail is available on the fax line
The product is connected to a DSL phone service
The product uses a fax over IP or VoIP phone service
An error message displays on the control panel
The No fax detected. message displays
The Communication error message appears
The Fax storage is full message appears
The Fax is busy message appears
A fax is received but does not print
The Private Receive feature is on
Sender receives a busy signal
A handset is connected to the product
A phone line splitter is being used
No dial tone
Cannot send or receive a fax on a PBX line
Solve general fax problems
Faxes are sending slowly
Fax quality is poor
Fax cuts off or prints on two pages
Solve USB connection problems
Solve wired network problems
Poor physical connection
The computer is using the incorrect IP address for the product
The computer is unable to communicate with the product
The product is using incorrect link and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The product is disabled, or other network settings are incorrect
Solve wireless network problems
Wireless connectivity checklist
The product does not print after the wireless configuration completes
The product does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or product
Cannot connect more computers to the wireless product
The wireless product loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Perform a wireless network diagnostic test
Reduce interference on a wireless network
Solve product software problems with Windows
A print driver for the product is not visible in the Printer folder
An error message was displayed during the software installation
The product is in Ready mode, but nothing prints
Solve product software problems with Mac OS X
The print driver is not listed in the Print & Fax or Print & Scan list
The product name does not appear in the product list in the Print & Fax or Print & Scan list
The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc
A print job was not sent to the product that you wanted
When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list
You are using a generic print driver when using a USB connection
Remove software (Windows)
Remove software (Mac OS X)
Solve scan to email problems
Cannot connect to the email server
The email failed
Unable to scan
Solve scan to network folder problems
The scan failed
Index
HP LaserJet Pro 500 color MFP M570
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